I visited Hidden Craft San Diego to chat with owner Othman Janati about the tools and systems that keep his restaurant thriving.
Located in downtown San Diego, Hidden Craft has been a local favorite since reopening in 2020 during the pandemic.
Othman breaks down the tech stack behind his success, including Toast POS and DAVO for automated sales tax management.
With seamless integration of Pour My Beer, these tools help eliminate mistakes, save time, and make running a restaurant easier.
This episode isn’t just about gadgets—it’s about lessons learned from the ups and downs of running a business. Othman shares practical advice for other restaurant owners, from managing accounting to staying ahead of regulations, all while focusing on delivering great food and a welcoming experience.
Whether you’re in the restaurant biz or just love good food, this is a story worth hearing. Stop by Hidden Craft for amazing craft beer and sushi, and get inspired to take your own business to the next level.
Let me know what you think in the comments!
TECH MENTIONED IN THIS EPISODE:
FOOD RUNNER NEWSLETTER — All it takes is 7 Minutes to read the Food Runner newsletter from 7shifts. It’s a valuable monthly resource for front-line workers like managers and operators that will keep them up-to-date information to help them run their restaurants better, faster, and smarter.
Cicis Pizza Wins Tech Award — Texas-based buffet chain Cicis Pizza won the “Visionary in Technology Award” at the Pizza Marketplace Top 100 Movers & Shakers awards in Las Vegas on March 25. "From AI-driven support tools to real-time digital menu boards and an integrated online ordering platform, Cicis is leading the way in modernizing restaurant operations through smart, scalable technology solutions," said Igor Buchatskiy, XRobotics VP of sales and business development. READ MORE
Share this post